Channel and Distribution Sales Training

YOUR REVENUE DEPENDS ON PEOPLE WHO DO NOT WORK FOR YOU.

Making someone else sell well is a different skill from selling, and almost nobody is trained for it.

Selling Excellently™, our ten-module B2B sales method, for channel, dealer and distributor-facing teams. Onsite or live online, across India and the Gulf.

Or call +91 88062 88042

9,000+ Salespeople Trained
100+ Companies
15+ Countries
2017 Training Sales Teams Since

THE PROBLEM WITH CHANNEL SELLING SPECIFICALLY

  1. 1

    A channel manager carries a number they cannot directly influence. The order is placed by a distributor, to a customer the manager may never meet, in a conversation nobody from your company heard.

    Channel manager Distributor Customer
  2. 2

    Faced with that, most channel teams fall back on the two levers they do control: discount and target pressure. Both work briefly. Neither changes what the distributor’s salesperson says in front of the customer, which is where the order is actually won or lost.

    Discount Target pressure
  3. 3

    The partner, meanwhile, carries several brands and gives attention to whoever makes selling easiest.

Question

When a distributor loses a deal for you, do you know what was said in the room?

Sound Familiar?

THIS IS FOR YOU IF

  1. 01

    Most of your volume goes through dealers, distributors or partners.

  2. 02

    Your channel conversations are about targets, schemes and stock rather than about deals.

  3. 03

    Your partners sell on price because price is the clearest thing you have given them.

  4. 04

    You cannot see what happens between your distributor and the end customer.

  5. 05

    Your best partners perform far better than the rest and nobody has established why.

WHAT THE PROGRAMME IS

Selling Excellently™ is our method for complex B2B selling: ten modules covering the full arc of a deal, from creating opportunities through to closing and holding the account. For channel-facing teams the diagnosis most often weights four:

A distribution sales team around a long conference table
01

Partner selection and planning

Where the attention goes, which partners deserve investment, and what each one actually needs.

02

Enabling the partner’s salesperson

Giving them a value argument they can use in front of a customer, not a brochure and a scheme.

03

Joint selling on real opportunities

Working a live deal with the partner rather than handing it over.

04

Negotiating with the channel

Holding margin and terms without buying attention through discount.

Where it is useful, the partner’s own sales team can be trained alongside yours. In channel-led businesses that is frequently where the return is largest.

01

Duration

Two days of core training, inside a three to six month engagement.

02

Format

Onsite, live online, or blended.

03

Languages

English, with Hindi, Gujarati and Tamil through certified trainers.

04

Group size

Typically 12 to 20.

05

Who delivers

A certified Selling Excellently™ trainer.

WHAT YOU GET

A trainer presenting results to a channel sales team
  • Partner salespeople who sell your product better in front of the customer.
  • Channel reviews that cover selling, not only schemes, stock and credit.
  • Less dependence on discounts to move volume.

WHAT WE KEEP FINDING

01

The channel conversation is commercial, never about selling.

Targets, schemes, stock, credit. Useful conversations, all of them, and none of them changes what the partner’s salesperson says in front of a customer.

02

The partner was given a brochure and a price. So they sell on price.

That is not a partner failure. It is the only argument they were equipped with.

03

Nobody knows why the good partners are good.

Performance varies enormously across partners handling the same product in similar markets, and almost no manufacturer has examined what the strong ones actually do.

The Bigger Picture

WHERE THIS SITS IN THE SYSTEM

  1. 1

    Diagnose

    Partner performance analysis, what your team discusses with the channel, win and loss where the data exists.

    Sales Diagnostics
  2. 2

    Build Capability

    Selling Excellently™, weighted to enabling rather than selling.

    Sales Training Programme
  3. 3

    Coach the Manager

    Changing what a partner review asks about, from stock and schemes to deals and capability.

    Manager Coaching
  4. 4

    Reinforce

    Monthly clinics on live partner opportunities, plus AI-based practice.

    Sales Training Reinforcement
  5. 5

    Measure

    Partner-originated opportunities, baselined at diagnosis.

    How We Work
Before And After

WHAT GETS MEASURED

Partner-originated qualified opportunities, as distinct from orders placed.

Opportunities worked jointly with a partner.

Partners who received enablement, against partners on the list.

Discount and scheme spend against partner revenue.

Spread of performance across comparable partners.

Share of the partner’s attention, where that can be established.

Baselined before the programme begins. Targets agreed in writing.

FREQUENTLY ASKED QUESTIONS

Can you train our distributors directly?

Often yes, and it is where the return is usually largest. We would scope it during the diagnosis, including who pays and who attends.

Our partners carry competing brands. Does that change anything?

It is the central fact of the job. You are competing for their attention, not only for the end customer’s order, and the team that makes selling easiest usually wins that competition.

We give good margins and they still sell on price. Why?

Margin is a reason for the partner to stock you. It is not an argument their salesperson can use in front of a customer. Those are different problems and most manufacturers solve only the first.

How is this different from your field sales programme?

Field sales trains people to sell. This trains people to make someone else sell. The underlying method is shared, the weighting is entirely different.

TWO QUESTIONS, BEFORE YOU SPEND ANYTHING

1

What did your team discuss with your largest partner last month?

2

Why is your best partner better than your average one?

IF THOSE ARE UNCOMFORTABLE TO ANSWER

If those are uncomfortable to answer, twenty minutes on the phone is a reasonable place to start. If the gap is not capability, we will say so.

Book a 20-Minute Diagnostic Call

WHAT HAPPENS NEXT

  1. A 20-minute call

    You tell us what you are seeing. We tell you what we would look at first, and whether training is likely to be the answer.

  2. A written diagnosis, in about two weeks

    Your own data, and interviews with your salespeople and managers, separately.

  3. A programme only if you need one

    Built on your deals, with measures and review points agreed in writing before anything starts.

Channel sales in short

Channel and distribution sales training for companies whose revenue depends on dealers and partners. We help your channel managers equip partner salespeople to sell your product well, instead of relying on schemes and discounts to move volume.