Sales Training Reinforcement

THE TRAINING DID NOT FAIL. IT ENDED.

A new selling behaviour is slower than the old one for the first few weeks.

Under pressure, people revert to what is fast.

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9,000+ Salespeople Trained
100+ Companies
15+ Countries
2017 Training Sales Teams Since

WHAT IT IS

Six months of monthly sessions built on your live opportunities, not refresher lectures.

The mechanic that makes it different. Three to five days before each session, your sales leader nominates which opportunities the team should bring and names what they are seeing go wrong. Every session is therefore built on what is live and where the team is genuinely stuck.

Most reinforcement is a curriculum drip planned months in advance. Ours is built the other way round.

The Facts

HOW IT WORKS

01

Duration

Typically six months. Monthly sessions of 90 to 120 minutes.

02

Format

Live online, onsite, or blended. Blended is the common choice: onsite for kickoff and milestone sessions, live online for the monthly clinics.

03

Languages

English, with Hindi, Gujarati and Tamil available.

04

Group size

The full team, typically 12 to 20.

05

Who should attend

The sales team, and the sales leader. The leader’s attendance is not optional.

06

Also includes

AI-based practice through Selling Excellently™ AI Reinforcement between sessions, so a conversation can be rehearsed without waiting for the next clinic.

07

Who delivers

A certified Selling Excellently™ trainer.

WHY A BEHAVIOUR FADES

A wide training hall during a reinforcement session

Every new selling behaviour is slower than the old one for the first several weeks.

Asking three more questions takes longer than launching into the pitch.
Building a quantified case takes longer than sending a quotation.
Mapping six stakeholders takes longer than calling the contact you already have.

Slower, less comfortable, and with no guarantee of a better outcome on this particular deal.

So the moment a salesperson is under pressure, and in sales that is most weeks, they revert to the fast version. That is not weakness. It is arithmetic.

The only thing that survives the pressure is a behaviour practised past the point where it is the slower option.

THE LONG SALES CYCLE PROBLEM

Train in September. In capital equipment, industrial process, plant and most enterprise technology, the first order genuinely influenced by that training closes the following June.

Which means everything depends on the nine months in between.

A leader buying two days of training for a nine-month sale is not buying a partial solution. They are buying an event that will have faded long before it reaches a live deal.

In a long sales cycle, reinforcement is not an optional extra. It is the mechanism by which the training reaches a deal at all.

Proof

TWELVE MONTHS. THREE OF TRAINING, NINE OF REINFORCEMENT.

Demech Chemical Products · Manufacturing · Pune

78% improved appointment conversion
65% improved closing ratio
56% improved new customer acquisition

Reported across all participants at the close of the twelve-month engagement, against their position at the start. Baselines are taken from your CRM during the diagnosis, or supplied by you directly, and reviewed at month four and month seven against criteria agreed in writing beforehand.

WHAT YOU GET

01

Training that reaches a live order

Training that reaches a live order, even in a twelve-month sales cycle.

02

Help on this month’s deals

Help on the deals your team is stuck on this month, not a refresher on last year’s content.

03

Visibility for the leader

A sales leader who sees, every month, who is struggling with what.

04

Habits that hold

New habits that hold under pressure instead of fading by the next quarter.

Sound Familiar?

THIS IS FOR YOU IF

  1. 01

    Your sales cycle runs six months or longer, so no single workshop can reach a closed order.

  2. 02

    You have run training before and watched it fade within a quarter.

  3. 03

    Your team learned a method and is applying about a third of it.

  4. 04

    You have new joiners who missed the original programme.

  5. 05

    Your managers are willing and have no material to reinforce with.

HOW A SESSION RUNS

A trainer running a short reinforcement session with a team
01

Three to five days before

A short check-in with your sales leader. They nominate the opportunities and name what they are seeing.

02

We design the session around them

Which modules to revisit, which objections to drill, which case to build. Determined by what is live, not by a plan written in month one.

03

The session

Live opportunity clinics. The team works real deals in progress, in front of each other.

04

What leaves the room

A next action on every opportunity worked, job aids for the specific problem the team is hitting, and a note to the sales leader on what to watch for before the next session.

Why the leader attends

Because the leader nominates the deals, the session cannot drift into theory. And because they attend, they see which of their people struggled with what, which is the input to their own coaching for the next four weeks.

Before And After

WHAT GETS MEASURED

The same measures baselined at diagnosis, reviewed at month four and month seven.

Opportunities worked in clinics that subsequently advanced.

The proportion of the team applying the method without prompting by month four.

The Bigger Picture

WHERE THIS SITS IN THE SYSTEM

  1. 1

    Diagnose

    Find where deals are being lost before anything is designed.

    Sales Performance Diagnostics
  2. 2

    Build Capability

    Selling Excellently™.

    Sales Training Programme
  3. 3

    Coach the Manager

    Coaching inside the reviews managers already run.

    Manager Coaching
  4. 4

    Reinforce

    You are here.

  5. 5

    Measure

    Baselined at diagnosis, reviewed against your own data.

    How We Work

Monthly from us. Weekly from them. We work the team on live opportunities once a month. Their manager holds the standard in between. Neither works as well alone.

Book a 20-Minute Diagnostic Call

FREQUENTLY ASKED QUESTIONS

Can we buy reinforcement for training we did with someone else?

Usually yes, and it happens. We would run a short diagnosis first to establish what method the team was taught and where it has degraded. Reinforcing a method we do not know would be guesswork.

Six months feels long. Can we do three?

We would rather scope a smaller programme over six months than a full one over three. A behaviour holding under pressure takes repetition, and three months does not leave room for more than one.

Does the sales leader have to attend?

Yes, and it matters more than it sounds. They nominate the opportunities, they see who struggled with what, and they carry that into their coaching. Reinforcement without the leader becomes our programme rather than theirs.

What is the AI practice, exactly?

Structured practice a salesperson can run on their own between sessions, against scenarios built from your own selling situations. It is practice, not assessment, and it exists because thirty days between clinics is a long time to hold a new behaviour unaided.

What if the team is spread across cities?

That is the normal case. Sessions run live online with the full team joining. The leader check-in is a phone call.

THREE QUESTIONS, BEFORE YOU SPEND ANYTHING

1

What happened in weeks three to eight after your last programme?

2

What is still visible in live deals from it today?

3

How long is your sales cycle, and when would a September programme reach its first real decision?

IF THOSE ARE UNCOMFORTABLE TO ANSWER

If those are uncomfortable to answer, twenty minutes on the phone is a reasonable place to start.

Book a 20-Minute Diagnostic Call

WHAT HAPPENS NEXT

  1. A 20-minute call

    You tell us what you are seeing. We tell you what we would look at first, and whether training is likely to be the answer.

  2. A written diagnosis, in about two weeks

    Your own data, and interviews with your salespeople and managers, separately.

  3. A programme only if you need one

    Built on your deals, with measures and review points agreed in writing before anything starts.

Reinforcement in short

Sales training reinforcement keeps new skills alive after the workshop, whatever the length of your sales cycle. Each month we combine manager input with your CRM trends, retrain the skills that are slipping using your team’s live cases, and add AI-based practice between sessions.

Not sure where to start? Twenty minutes on the phone is a reasonable first step.

Book a 20-Minute Diagnostic Call