She has spent her career making sure customers are looked after.
Today she is responsible for customer success, trainer evaluation and new curriculum design at Pitch Perfect India.
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Radha is responsible for customer success. From the first session to the last reinforcement call, she makes sure the programme runs as agreed, participants are supported and the client sees the progress that was promised.
What you get: one person accountable for your experience of working with us.
She is part of the process that selects and evaluates every trainer before they are certified in Selling Excellently™, and reviews participant feedback after each programme.
What you get: the same standard whichever trainer is in the room.
She works with Jeet on designing new programmes and modules, including the specialist programmes for tech support teams and first-time managers.
What you get: programmes designed around how your people actually work and learn.
She led the firm’s new identity in 2026, built around one word: performance. She runs content strategy, LinkedIn and digital marketing, partnerships, and the case studies built from real client work.
More than ten years in financial services operations and customer service, with Aditya Birla Capital, Birla Sun Life Asset Management, Bandhan AMC and Karvy Computershare, followed by four years leading sales and leadership hiring, shape how the firm runs.
Her operations background keeps engagements organised, on schedule and properly documented. Her customer service background is why every client has someone looking after their experience, not only their training. Her finance background keeps scoping, commercials and reporting clear and accountable.
What it means for you: a programme that is run as carefully as it is taught.
ICFAI National College, Jabalpur.
The twenty-minute diagnostic call is with someone who runs diagnoses, not a sales representative. If training is not the answer, we will say so.
Radha Vadher is co-founder of Pitch Perfect India, responsible for customer success, trainer evaluation, curriculum design and marketing. She brings more than 18 years across financial services client servicing, operations, sales hiring and marketing.
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